Today I was made aware of a very disturbing incident that has happened over the past few days on the wedding website forum of weddingwire.com. Apparently there was a "fraudulent" vendor who was posting/using pictures that belonged to other people and claiming them as their own. When a member of WW spoke up against it, she was banned, received at least one horrible email, and was screamed at over the phone by a rep of WW. There have been massive responses and posts made on behalf of this member, as well as outrage against WW not having a strict set of guidelines on who may and may not qualify as a vendor. Another complaint is that WW deletes any negative feedback left on vendor reviews at the request of the vendor. Yeah, that's really helpful to the people who use WW as a resource for finding good vendors.
It's true that everything here is hear-say but the fact that there has been over 300 posts/responses against this specific topic really makes you stop and think that maybe there is some substance to all of this.
Moral of the story: Don't rely solely on internet reviews when searching for any type of service. Check out the BBB for your area ( Minnesota Better Business Bureau,) and request a list of references for any vendor you may be considering booking for your event and then call them! This woman at WW apparently gave a bogus contact number and when one of the brides called it, some person answered who had no idea what the caller was talking about.
Be safe and happy hunting.
No comments:
Post a Comment